Terms of Use

Last updated: June 23, 2026

Agreement to Terms

By accessing or using the vale kernel website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Description of Services

vale kernel provides virtual property viewing services, including but not limited to:

• Immersive virtual reality property tours
• Interactive 3D walkthroughs accessible via web browsers
• Guided virtual showings conducted via video conferencing
• Architectural visualization for properties under development
• Measurement and documentation services based on 3D scanning

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information when submitting service requests
• Maintain the confidentiality of any access credentials provided
• Use the services only for lawful purposes related to property viewing and evaluation
• Not attempt to reverse engineer, decompile, or extract source code from our technology
• Not redistribute or commercially exploit virtual tour content without explicit permission

Service Availability and Accuracy

While we strive to provide accurate and reliable virtual property representations:

• Virtual tours are created based on property conditions at the time of scanning
• We cannot guarantee that current property conditions exactly match captured data
• Technical limitations may affect color accuracy, lighting representation, and fine details
• Service availability depends on internet connectivity and device compatibility
• We reserve the right to modify or discontinue services with reasonable notice

Intellectual Property Rights

All content on this website and within our virtual tours, including text, graphics, software, and 3D models, is owned by vale kernel or licensed to us. This content is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use virtual tours for personal property evaluation purposes only.

Limitation of Liability

To the fullest extent permitted by law:

• vale kernel is not liable for decisions made based on virtual property tours
• We are not responsible for property defects not visible in virtual representations
• We do not provide real estate advice, property valuations, or investment recommendations
• Our liability for any claim arising from our services is limited to the amount paid for those specific services
• We are not liable for indirect, consequential, or incidental damages

Professional Advice Disclaimer

Virtual property tours are informational tools and do not replace:

• Physical property inspections
• Professional surveys or structural assessments
• Legal advice regarding property transactions
• Financial or investment advice

You should always consult qualified professionals before making property-related decisions.

Technical Requirements

Optimal use of our services requires:

• Stable internet connection with minimum 5 Mbps download speed
• Modern web browser (Chrome, Firefox, Safari, or Edge) updated within the last year
• For VR services: compatible VR headset and sufficient processing power
• Enabled JavaScript and cookies

We are not responsible for technical issues arising from inadequate user equipment or connectivity.

Payment and Refunds

Service fees are listed in British Pounds and must be paid before service delivery. Refund requests are considered on a case-by-case basis and may be granted if:

• We are unable to deliver the requested service due to technical limitations
• There are significant errors in the virtual tour that cannot be corrected
• The request is made within 14 days of service delivery and the virtual tour has not been extensively used

Privacy and Data Protection

Use of our services is also governed by our Privacy Policy and GDPR Compliance Statement. Please review these documents to understand how we collect and process personal data.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the modified terms.

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any breach of these Terms of Use or for any other reason at our sole discretion.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For questions about these Terms of Use, please contact:
Email: [email protected]
Address: 124 Borough High Street, London SE1 1LB, United Kingdom